Where can I find errors as to why a video didn’t get posted?
You receive email notifications when a post fails to publish. These emails include details about why the publishing didn’t happen. Check your inbox and spam
You receive email notifications when a post fails to publish. These emails include details about why the publishing didn’t happen. Check your inbox and spam
Please make sure you are receiving our notification emails. We always send you a notification if a post publishing error occurs (make sure to check
Make sure you’re logged in with the Facebook account that has admin access to those pages, and that they’re set up as business pages (personal
This could be due to image size or format issues. Each social platform has specific requirements for images. Our system attempts to optimize images, but
This is typically because the social account needs to be upgraded to a business account (for Meta channels mostly), or there may be permission issues.
Yes, we offer a 2-week free trial so you can test our platform before committing to a paid subscription. Sign up for a trial here:
Yes, you can upgrade or downgrade your subscription at any time based on your changing needs.
Yes, the storage is shared across all your client spaces in the agency plan. You can upgrade the storage at any time with our affordable
You can delete a calendar by going to the overview page (first icon in the left navigation), scrolling down to ‘my calendars’ and using the
Depending on the package, you can either use calendars per brand or, in the agency packages, define space per brand with dedicated calendars channels and
You receive email notifications when a post fails to publish. These emails include details about why the publishing didn’t happen.
Please make sure you are receiving our notification emails. We always send you a notification if a post publishing error
Make sure you’re logged in with the Facebook account that has admin access to those pages, and that they’re set
This could be due to image size or format issues. Each social platform has specific requirements for images. Our system
This is typically because the social account needs to be upgraded to a business account (for Meta channels mostly), or
Yes, we offer a 2-week free trial so you can test our platform before committing to a paid subscription. Sign
Yes, you can upgrade or downgrade your subscription at any time based on your changing needs.
Yes, the storage is shared across all your client spaces in the agency plan. You can upgrade the storage at
You can delete a calendar by going to the overview page (first icon in the left navigation), scrolling down to
Depending on the package, you can either use calendars per brand or, in the agency packages, define space per brand
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